Refund Policy

General Information

Refunds for any eligible transactions may take 7-10 working days to reflect in your account. This timeframe is dependent on the processing times of our third-party payment gateways. We appreciate your patience and understanding as we work diligently to ensure a smooth refund process. In certain cases, delays may occur due to processing times by banks, and we actively work to resolve them by maintaining constant communication with the payment gateways.

Refund Available

Process for Refund Request

For a refund request, kindly create a ticket in the customer support ticket type and mention the following:

1. Reason for the refund

2. Screenshot of the payment invoice

Refund Cancellation Policy

Once you cancel your refund request, this claim will not be reversed in the future.

No Refund Available

No Refund will be given to the customer for the purchase of any package made by the customer directly from the Kreator Bee website "www.kreatorbee.com" or through the affiliate link of the person who referred him/her to the Kreator Bee website after 24 hours of the purchase under any circumstances.

Contact Us

Please send your feedback, complaints, comments, requests for technical support on support@kreatorbee.com