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Privacy Policy

1. Introduction

Kreator Bee (“we,” “us,” or “our”) is dedicated to protecting the privacy and confidentiality of its Users, including creators, affiliates (Bee Partners), and learners. This Privacy Policy explains how we collect, use, process, and protect your data while leveraging our unique platform features to create a seamless experience for all Users.

As a dual marketplace, Kreator Bee empowers creators to host and monetize courses while enabling Bee Partners to drive marketing efforts through automated systems and advanced lead generation tools. The Platform also fosters collaboration through community engagement features and rewards affiliates with performance-based incentives, enhancing the overall experience for all participants.

By accessing or using the Platform located at www.kreatorbee.com, you consent to the practices outlined in this Privacy Policy. If you do not agree with any part of this policy, you must immediately cease all access to and use of the Platform.

This Privacy Policy operates in conjunction with our Terms of Use and Disclaimer, with a specific focus on privacy safeguards that directly benefit creators and Bee Partners while complying with applicable laws, including the Information Technology Act, 2000.

2. Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings assigned to them herein:

Platform refers to the website www.kreatorbee.com, including all subdomains, mobile applications, and associated services provided by Kreator Bee.

User means any individual or entity that accesses or utilizes the Platform, including but not limited to creators, affiliates (Bee Partners), and learners.

Personal Data shall mean any information relating to an identified or identifiable individual, such as name, email address, phone number, and payment information.

Sensitive Personal Data includes specific categories of data such as financial details, passwords, or Aadhaar/PAN numbers, as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Processing refers to any operation performed on data, whether by automated means or otherwise, including but not limited to collection, storage, usage, disclosure, or deletion.

Cookies mean small data files stored on a User’s device to enhance website functionality and provide personalized User experiences.

Third-Party Services refer to external service providers, such as payment gateways, cloud storage providers, and analytics platforms, that assist Kreator Bee in delivering its Services.

Bee Partners are affiliates registered on the Platform who engage in the promotion of courses in exchange for commission-based earnings and rewards from event-based incentives.

Content includes all materials uploaded, created, or shared by Users on the Platform, including course materials, promotional assets, and community contributions.

Account refers to the unique registration profile created by a User to access and use the Services provided by the Platform.

Applicable Laws shall mean the laws of India that govern this Privacy Policy, including but not limited to the Information Technology Act, 2000, and the Consumer Protection Act, 2019.

3. Information We Collect

Kreator Bee collects and processes information from its Users for the purpose of providing, maintaining, and improving the Platform’s functionality, as well as ensuring compliance with applicable laws. The types of information collected by Kreator Bee are as follows:

3.1 Personal Data Provided by Users

Users may be required to provide certain Personal Data directly during registration, account creation, or while utilizing specific features of the Platform. Such information includes but is not limited to:

(a) Name, email address, phone number, and account credentials submitted during the creation of a User Account;

(b) Bank account details, payment gateway information, and tax identification numbers required for processing payments, payouts, and commissions; and

(c) Content uploaded by creators, such as videos, course descriptions, promotional materials, and any associated metadata.\n

3.2 Automatically Collected Data

Certain data may be collected automatically by Kreator Bee when Users access or interact with the Platform. This includes:

(a) Technical information, such as IP address, browser type, operating system, and device identifiers;

(b) Usage data, including User interaction patterns, page views, session durations, and clickstream data; and

(c) Geo-location data inferred from IP addresses for analytics, personalization, and compliance purposes.\n

3.3 Data Obtained from Third Parties

Kreator Bee may also collect information about Users from third-party sources, including but not limited to:

(a) Payment gateways and financial institutions for transaction verification and fraud prevention;

(b) Analytics providers to optimize the Platform’s performance and User experience; and

(c) Social media platforms, in cases where Users link their social media accounts or use social login features to access the Platform.

3.4 Data Pertaining to Children

The Platform is not intended for use by individuals under the age of 18 without the explicit consent of a parent or legal guardian. Kreator Bee does not knowingly collect or process Personal Data from minors unless authorized and supervised by a parent or guardian. In the event that such data is collected inadvertently, it will be promptly deleted upon notification or discovery.

3.5 Aggregated and Anonymized Data

In addition to the categories above, Kreator Bee may collect and generate aggregated or anonymized data for the purposes of analytics, research, and operational improvement. Such data does not identify individual Users and is not subject to the restrictions applicable to Personal Data under this Privacy Policy.

4. How We Use Your Information

Kreator Bee processes User data for legitimate purposes to provide, enhance, and secure the Platform's services, as well as to comply with applicable legal requirements. The purposes for which we use your information are detailed below:

4.1 Provision of Services

User data is utilized to facilitate the core functionalities of the Platform, including but not limited to:

(a) Enabling the creation and management of User Accounts;

(b) Allowing creators to upload, host, and monetize their course content;

(c) Facilitating affiliate marketing by Bee Partners, including tracking and processing commissions; and

(d) Delivering purchased course content to learners.

4.2 Payment Processing and Compliance

We use Personal Data to manage and process payments and payouts through integrated third-party payment gateways. This includes:

(a) Verifying payment details and ensuring secure financial transactions;

(b) Calculating and distributing earnings to creators and commissions to affiliates in accordance with applicable tax regulations, including compliance with Goods and Services Tax (GST) laws; and

(c) Retaining transactional records for auditing and regulatory reporting.

4.3 Personalization and Marketing

To enhance User experience and engagement, Kreator Bee uses data for:

(a) Recommending courses, creators, and promotional content tailored to User preferences;

(b) Sending newsletters, updates, and marketing communications, where Users have consented to receive such materials; and

(c) Running promotional campaigns and providing personalized advertisements based on User interactions and preferences.

Users may opt out of non-essential marketing communications by updating their preferences in Account settings.

4.4 Security and Fraud Prevention

Kreator Bee employs User data to ensure the security and integrity of the Platform by:

(a) Monitoring for unauthorized access, fraudulent activities, and security breaches;

(b) Detecting and mitigating risks using automated systems and manual reviews; and

(c) Complying with the requirements of the Information Technology Act, 2000, and related cybersecurity regulations.

4.5 Analytics and Research

Aggregated and anonymized data may be processed to:

(a) Analyze User behavior to improve Platform functionality and content offerings;

(b) Conduct research for operational enhancement and strategic decision-making; and

(c) Generate insights that inform platform updates and feature rollouts.

4.6 Legal and Regulatory Compliance

Kreator Bee processes data to ensure compliance with applicable laws and regulations, including but not limited to:

(a) Responding to lawful requests, subpoenas, or court orders;

(b) Fulfilling obligations under the Information Technology Act, 2000, and the Consumer Protection Act, 2019; and

(c) Enforcing our Terms of Use and other agreements.

4.7 Community and Interactive Features

User data may be used to facilitate community interactions on the Platform, such as:

(a) Allowing learners to engage with creators through forums, comments, and feedback tools; and

(b) Enabling direct communication between affiliates and creators for collaborative promotional efforts.

5. Sharing Your Information

Kreator Bee shares User data only as necessary to provide Services, comply with legal obligations, and enhance the functionality of the Platform. The circumstances under which data is shared are outlined below:

5.1 Sharing with Service Providers

Kreator Bee engages trusted third-party service providers to perform essential functions, including but not limited to:

(a) Payment Gateways: Data is shared with payment processors to facilitate secure transactions and ensure payouts to creators and affiliates;

(b) Cloud Storage Providers: Course content and associated materials are hosted securely on external storage platforms; and

(c) Analytics Providers: Usage data is shared with analytics tools to optimize Platform performance and User experience.

All third-party service providers are bound by confidentiality agreements and are required to implement appropriate security measures to protect User data.

5.2 Sharing with Affiliates (Bee Partners)

Limited User data, as authorized by the creator, may be shared with affiliates to facilitate promotional activities. This includes:

(a) Course details, promotional materials, and tracking links necessary for affiliate marketing; and

(b) Summary reports on referral performance for commission tracking and transparency.

Kreator Bee ensures that such data sharing is conducted in compliance with applicable privacy and advertising standards.

5.3 Sharing for Legal and Compliance Purposes

Kreator Bee may disclose User data in the following circumstances:

(a) To comply with legal obligations, including court orders, subpoenas, or regulatory inquiries;

(b) To enforce our Terms of Use, Disclaimer, or other agreements; and

(c) To protect the rights, property, or safety of Kreator Bee, its Users, or the general public, as required by law.

5.4 Sharing During Business Transitions

In the event of a merger, acquisition, or sale of Kreator Bee’s assets, User data may be transferred to the successor entity as part of the business transition. Kreator Bee will notify Users of such changes and ensure that the successor entity adheres to this Privacy Policy or provides equivalent protections.

5.5 Aggregated and Anonymized Data Sharing

Aggregated or anonymized data that does not identify individual Users may be shared for research, analytics, or business purposes. Examples include:

(a) Usage trends and platform performance metrics shared with stakeholders; and

(b) Market insights provided to partners or advertisers to improve service offerings.

6. Retention of Data

Kreator Bee retains User data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, and operational requirements. The retention periods and related practices are described below:

6.1 Retention for Service Provision

(a) Personal Data collected for account creation, course hosting, affiliate marketing, and other Platform Services is retained for the duration of the User's engagement with the Platform.

(b) Course content, promotional materials, and transaction histories are retained as long as the associated User Account remains active.

6.2 Retention for Legal and Regulatory Compliance

(a) Financial and transactional records, including invoices and payout histories, are retained in accordance with tax laws and regulatory obligations under the Goods and Services Tax (GST) Act, the Income Tax Act, 1961, and other applicable laws.

(b) Personal Data may be retained to comply with legal requests, enforce our agreements, or resolve disputes.

6.3 Retention for Dispute Resolution

(a) In cases where disputes, complaints, or investigations are initiated, relevant data may be retained until the issue is resolved, even if the associated User Account is deactivated or terminated.

(b) Kreator Bee reserves the right to retain anonymized records of resolved disputes for audit and compliance purposes.

6.4 Deletion of User Data

(a) Users may request the deletion of their data by contacting Kreator Bee’s support team at support@kreatorbee.com. Such requests will be honored, subject to the following exceptions:

  • Retention is required by law or regulatory authorities.
  • Data is necessary to resolve outstanding disputes or enforce agreements.
    (b) Upon termination of an Account, Kreator Bee will delete or anonymize Personal Data within a reasonable timeframe, unless retention is legally mandated.

6.5 Retention of Aggregated and Anonymized Data

Aggregated or anonymized data, which does not identify individual Users, may be retained indefinitely for analytics, research, and operational improvement purposes.

7. Data Security

Kreator Bee is committed to safeguarding User data by implementing robust security measures in compliance with applicable laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. The measures in place to ensure data security are detailed below:

7.1 Security Practices and Procedures

(a) Encryption: Sensitive Personal Data, such as payment information, is encrypted during transmission and storage to prevent unauthorized access.

(b) Access Controls: Role-based access controls are employed to restrict access to User data to authorized personnel only.

(c) Regular Monitoring: Systems and databases are monitored for suspicious activities or potential security breaches.

(d) Security Audits: Kreator Bee conducts periodic security audits to identify vulnerabilities and enhance data protection measures.

7.2 Protection Against Unauthorized Access

(a) Kreator Bee employs firewalls, intrusion detection systems, and secure server configurations to prevent unauthorized access to its systems.

(b) Users are required to safeguard their Account credentials, including passwords, and immediately notify Kreator Bee of any suspected unauthorized access.

7.3 Incident Response and Breach Notification

(a) In the event of a data breach, Kreator Bee will promptly investigate the incident and take steps to mitigate potential harm to affected Users.

(b) Where required by law, affected Users and relevant authorities will be notified of the breach, including details about the nature and scope of the incident, within a reasonable timeframe.

7.4 Limitations of Liability

While Kreator Bee implements reasonable security practices and procedures, no system can guarantee absolute security. Users acknowledge that:

(a) Kreator Bee is not liable for breaches resulting from external factors beyond its control, such as cyberattacks or unauthorized access caused by User negligence.

(b) Kreator Bee’s liability for damages related to data breaches is subject to the limitations set forth in its Terms of Use.

7.5 User Responsibilities

(a) Users are responsible for maintaining the confidentiality of their login credentials and for using strong, unique passwords.

(b) Users must update their contact information promptly to ensure that breach notifications or other important communications are received.

(c) Kreator Bee reserves the right to suspend or terminate accounts in cases where negligence on the User’s part poses a security risk to the Platform or other Users.

8. Your Rights

Kreator Bee recognizes and respects the rights of Users concerning their Personal Data. These rights are in accordance with applicable Indian laws, including the Information Technology Act, 2000, and related rules. Users may exercise the following rights with respect to their data:

8.1 Right to Access and Correction

(a) Users have the right to request access to the Personal Data that Kreator Bee holds about them. Upon receiving a valid request, Kreator Bee will provide a copy of the User’s data in a readable format.

(b) Users may request corrections or updates to their Personal Data if it is inaccurate, incomplete, or outdated. Such requests can be made by contacting Kreator Bee at support@kreatorbee.com.

8.2 Right to Data Deletion

(a) Users may request the deletion of their Personal Data if they no longer wish to use the Platform or if they believe their data is being processed unlawfully.

(b) Requests for data deletion will be honored, subject to the following exceptions:

  • Data required to comply with legal obligations, such as tax or regulatory requirements.
  • Data necessary for the resolution of disputes or enforcement of agreements.

Kreator Bee will respond to data deletion requests within a reasonable timeframe and provide confirmation once the data has been deleted.

8.3 Right to Withdraw Consent

(a) Where data processing is based on User consent, such as for marketing communications or optional data collection, Users have the right to withdraw their consent at any time.

(b) Users may update their preferences through their Account settings or by contacting Kreator Bee’s support team.

8.4 Right to Restrict Processing

(a) Users may request the restriction of data processing in the following scenarios:

  • When the accuracy of the data is contested, pending verification or correction.
  • When the processing is unlawful, but the User requests restriction instead of deletion.
    (b) Restricted data will only be used for storage or to comply with legal obligations.

8.5 Right to Lodge Complaints

(a) Users who believe their data rights have been violated may file a complaint directly with Kreator Bee by contacting support@kreatorbee.com.

(b) If the complaint is not resolved to the User’s satisfaction, they may escalate the matter to the Data Protection Authority of India or any other relevant regulatory authority.

8.6 Right to Data Portability

(a) Subject to technical feasibility, Users have the right to request a copy of their Personal Data in a structured, commonly used, and machine-readable format.

(b) Data portability requests will be fulfilled to the extent that it does not infringe upon the rights and freedoms of other Users or conflict with Kreator Bee’s legal obligations.

8.7 Procedure for Exercising Rights

(a) All requests to exercise User rights must be submitted via email to support@kreatorbee.com, along with sufficient information to verify the requester’s identity.

(b) Kreator Bee will acknowledge receipt of the request within five (5) business days and respond within thirty (30) days, subject to any legal extensions.

(c) Kreator Bee reserves the right to deny requests that are manifestly unfounded, excessive, or infringe upon the rights of other Users.

9. Cookies and Tracking Technologies

Kreator Bee uses cookies and similar tracking technologies to enhance User experience, improve Platform functionality, and provide personalized content. By using the Platform, Users consent to the use of cookies as described below.

9.1 Types of Cookies Used

(a) Essential Cookies: These cookies are necessary for the basic functionality of the Platform, such as enabling secure login and facilitating transactions.

(b) Performance Cookies: These cookies collect information about how Users interact with the Platform, including pages visited, session durations, and error reports. This data is used to optimize performance and improve User experience.

(c) Marketing Cookies: These cookies track User preferences and browsing activity to deliver personalized advertisements and promotional content.

9.2 Use of Tracking Technologies

In addition to cookies, Kreator Bee may use other tracking technologies such as web beacons, pixel tags, and device identifiers to monitor User behavior and engagement. These tools help us understand User interactions and measure the effectiveness of our Services.

9.3 Managing Cookie Preferences

(a) Users can manage or disable cookies by adjusting their browser settings. However, disabling cookies may impact the functionality of certain features on the Platform.

(b) Kreator Bee provides a cookie management tool on the Platform that allows Users to customize their preferences for non-essential cookies.

9.4 Third-Party Cookies

Third-party service providers, such as analytics tools and advertising networks, may also use cookies and tracking technologies on the Platform. These third-party cookies are governed by their respective privacy policies, and Kreator Bee does not control their practices.

9.5 Data Collected Through Cookies

The data collected through cookies and tracking technologies may include:

(a) User preferences and settings;

(b) Device and browser information;

(c) Usage patterns and engagement metrics;

(d) Referring URLs and session timestamps.

9.6 Consent and Withdrawal

(a) Users will be prompted to provide consent for non-essential cookies when they first access the Platform.

(b) Consent may be withdrawn at any time by updating cookie preferences through the cookie management tool or browser settings.

10. Children’s Privacy

Kreator Bee is committed to protecting the privacy of children and ensuring compliance with applicable laws regarding the collection and processing of children’s data. The provisions governing children’s privacy on the Platform are as follows:

10.1 Intended Audience

(a) The Platform is not designed or intended for use by individuals under the age of 18 without the explicit consent and supervision of a parent or legal guardian.

(b) Users under the age of 18 must have their parent or legal guardian create and manage their Account on their behalf, in compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

10.2 Collection of Children’s Data

(a) Kreator Bee does not knowingly collect, process, or store Personal Data from individuals under the age of 18 without verified parental consent.

(b) In cases where such data is inadvertently collected, Kreator Bee will delete the data promptly upon notification or discovery.

10.3 Parental and Guardian Responsibilities

(a) Parents or legal guardians are solely responsible for supervising the activities of minors on the Platform.

(b) By providing consent, parents or guardians agree to these Privacy Policy terms on behalf of the minor and acknowledge full responsibility for the minor’s actions on the Platform.

10.4 Reporting and Deletion

If you believe that Kreator Bee has collected Personal Data from a child under the age of 18 without proper consent, you may report the issue to support@kreatorbee.com. Kreator Bee will investigate the matter and take appropriate action, including the deletion of the minor’s data.

11. Cross-Border Data Transfers

Kreator Bee may transfer and process User data across international borders to ensure seamless Platform functionality and service delivery. The provisions governing cross-border data transfers are as follows:

11.1 Purpose of Data Transfers

(a) User data may be transferred to and stored on servers located outside India to facilitate secure hosting, processing, and backup.

(b) Such transfers are conducted to enable third-party services, such as cloud storage and payment gateways, that operate in multiple jurisdictions.

11.2 Compliance with Applicable Laws

(a) Kreator Bee ensures that all cross-border data transfers comply with the requirements set forth under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

(b) When transferring data to jurisdictions that do not have data protection laws equivalent to those in India, Kreator Bee ensures adequate safeguards, such as binding contractual obligations, to protect User data.

11.3 User Consent

By using the Platform, Users explicitly consent to the transfer, storage, and processing of their data outside India, as described in this Privacy Policy.

11.4 Third-Party Data Processors

Third-party service providers engaged by Kreator Bee for cross-border data transfers are required to adhere to equivalent or stronger data protection standards as mandated under Indian law.

11.5 Risk Disclosure

While Kreator Bee takes every reasonable precaution to protect User data during cross-border transfers, Users acknowledge that data protection laws in other jurisdictions may differ from those in India, and Kreator Bee cannot guarantee absolute compliance in foreign jurisdictions.

12. Changes to the Privacy Policy

Kreator Bee reserves the right to update or amend this Privacy Policy at its sole discretion to reflect changes in business practices, legal obligations, or Platform features. Users are encouraged to review this Privacy Policy periodically to stay informed about how their data is managed.

12.1 Notification of Changes

(a) Kreator Bee will notify Users of significant changes to this Privacy Policy through appropriate channels, including email communications, Platform notifications, or in-app alerts.

(b) Material changes will be effective from the date specified in the notification, unless otherwise required by law.

12.2 User Responsibilities

(a) It is the User’s responsibility to ensure that their contact information associated with their Account is accurate and up to date to receive notifications about policy changes.

(b) Continued use of the Platform after the effective date of an updated Privacy Policy constitutes acceptance of the revised terms.

12.3 Non-Material Changes

For minor updates or clarifications that do not materially affect User rights, Kreator Bee may implement changes without prior notification. Users are encouraged to review the Privacy Policy periodically to stay informed.

12.4 Retroactive Application

Unless explicitly stated, updates to this Privacy Policy will not apply retroactively. Data collected and processed before the effective date of the revised policy will remain subject to the terms in effect at the time of collection.

13. Dispute Resolution

Kreator Bee is committed to resolving disputes in a fair and efficient manner. This section outlines the process for addressing disputes that may arise between Kreator Bee and its Users regarding the Privacy Policy or data protection practices.

13.1 Informal Resolution

(a) Users are encouraged to contact Kreator Bee’s support team at support@kreatorbee.com for any complaints, concerns, or disputes related to this Privacy Policy.

(b) Kreator Bee will acknowledge receipt of the complaint within five (5) business days and attempt to resolve the issue informally within thirty (30) days of receiving the complaint.

13.2 Arbitration Clause

(a) If a dispute cannot be resolved informally, it shall be settled through binding arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time.

(b) The arbitration proceedings shall take place in [Insert Location], India, and shall be conducted in the English language.

(c) The decision of the arbitrator(s) shall be final and binding on both parties.

13.3 Exclusions from Arbitration

Kreator Bee reserves the right to seek injunctive relief or other equitable remedies in a court of competent jurisdiction to prevent misuse of User data, intellectual property violations, or breaches that require immediate legal intervention.

13.4 Costs and Fees

Each party shall bear its own costs and legal fees related to the arbitration unless otherwise awarded by the arbitrator(s).

13.5 Time Limit for Filing Disputes

Any claim or dispute arising out of this Privacy Policy must be filed within one (1) year from the date the cause of action arises. Claims filed after this period shall be deemed permanently waived.

14. Governing Laws

This Privacy Policy is governed by and construed in accordance with the laws of India, including but not limited to the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable rules and regulations.

14.1 Jurisdiction

Any disputes arising from this Privacy Policy or the use of the Platform shall be subject to the exclusive jurisdiction of the courts located in [Insert Location], India.

14.2 Compliance with Local Laws

While Kreator Bee is committed to complying with Indian laws, Users accessing the Platform from other jurisdictions must ensure compliance with their local laws and regulations. Kreator Bee does not represent or warrant that its practices align with the data protection standards of jurisdictions outside India unless explicitly stated.

15. Contact Information

Users with questions, concerns, or complaints about this Privacy Policy or the handling of their data may contact Kreator Bee through the following channels:

15.1 Support Channels

(a) Email: support@kreatorbee.com

15.2 Data Protection Inquiries

For specific inquiries related to data protection, privacy rights, or data deletion requests, Users may contact the Data Protection Officer (DPO) at:

Email: support@kreatorbee.com

15.3 Response Timeline

Kreator Bee will acknowledge receipt of all queries or complaints within five (5) business days and provide a resolution or response within thirty (30) days, subject to any legal extensions.